Tag Archives: VFM

Arsenal v Chelsea – what matters tonight is the result.

Tonight we have an FA Cup final. It may or may not be a great game but that’s not what Chelsea and Arsenal fans are worried about, they are worried about the score! The score will create an outcome, the … Continue reading →

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How can pensions be giving savers VFM but not be dashboard ready?

  Outcomes for dough, portals for show! Over the weekend, I’ve been thinking about how I can judge the quality of service I receive from my pension provider. As a consumer there are a number of things I would like … Continue reading →

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How can you test the “quality of service” you’re getting from your pensions?

“Value for money is more than just an analysis of cost” – we are told “Value for money is more than just an analysis of the money paid” – we are told “Value for money is also about ‘quality of … Continue reading →

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Bench marking will challenge IGCs and raise their game!

This blog is a follow up to my piece which asks whether the FCA has let the IGCs off with impunity. The FCA has chosen not to publicly humiliate failing IGCs but to give them clear guidance for  the future. … Continue reading →

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Have IGC’s let savers down with impunity?

When it all began Back in 2015 , when the IGC chairs first met, I wrote a blog critical of IGC Chairs and their advisers who seemed to be publicly questioning the purpose behind Independent Governance Committees. You can read … Continue reading →

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AgeWage and Pension Bee call for Dashboards to tell us what we’re paying for our pensions.

Yesterday the Money and Pensions Service  opened a consultation on Pensions Dashboards’ data standards, seeking industry-wide input on the definition and scope of the information dashboards will  display. The call for input seeks views on:       the personal data items … Continue reading →

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For workplace pensions value for money means……..

    One of the questions in the FCA’s consultation on value for money is whether its definition is ok or whether we can find a better one. This is our definition Pension value for money’s measured by the amount … Continue reading →

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The FCA’s new approach to Pension Value for Money

The Backstory Back in 2014, with the excoriating OFT report fresh to mind, the FCA made a deal with the insurers not to refer the insurers to the Competition and Markets Authority in return for those insurers operating workplace pensions … Continue reading →

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Are employers able to “know their workplace pension”?

Are employers the provider’s clients? In financial services, the client is the entity that takes the decisions on where the money goes. Whether we define “money” as “pension contributions” or “fees paid”, the employer is seen as the client. It … Continue reading →

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“What do people want?” – a question for IGCs

  The saddest statement I heard last year was from an adviser who told a room “we have given up reporting on outcomes, outcomes always disappoint”. It is not just IFA’s who don’t like to report on the outcomes of … Continue reading →

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