Tag Archives: Standard Life

The 2021 IGC reports – links, reviews and ratings

I’ve completed my review of the 2020 IGCs and GAAs – 15 reviews of the reports I know of. It you run an IGC or GAA that I’ve missed, please send me your report. I doubt many IGCs have met … Continue reading

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Standard Life’s IGC’s filibuster

Who do IGC chairs write their chair statements for? It was a question I discussed yesterday with an IGC chair. Every IGC report states that it is written solely for members but any member who opens the link to the … Continue reading

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When an insurance company gives a damn…

I’m used to the fake smiles from marketing executives on conference stands and the unctuous statements about customer care that leak from the pens of IGCs and trustees. I have grown skeptical (even cynical) about cultural statements about treating customers … Continue reading

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Whatever happened to the Standard Life?

Life insurance companies are not in favour and haven’t been for some time. The consolidation of the sector around a few financial behemoths L&G, Aviva,  Royal London , Prudential , Quilter , Aegon , Just and LV= leaves no trace … Continue reading

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Putting our money where their mouth is? We’re not there yet!

Last night I had the chance to listen to the Lord Mayor’s lecture – organised by Gresham College which is a few yards from where I live. If this had happened last year, I would not have been invited or … Continue reading

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Pension Plowman’s guide to 2020 IGC reports

This is a big year for IGCs. It is their fifth birthday, it’s the year when the FCA reviews their effectiveness and it’s the year of the pandemic, where providers and savers will be under maximum strain. Most of the … Continue reading

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Standard Life IGC – will engagement drive innovation?

Standard Life has published its 2019-20 Chair Statement.   Standard Life are now part of the Phoenix Group who have rationalised their two  IGC committees removing the Standard Life IGC personnel and replacing them with Phoenix’s established team, under the Chairmanship … Continue reading

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Phoenix – an IGC that continues to set standards with another good report

Phoenix IGC has published its 2019-20 Chair Statement.  To me this is a most important statement as Phoenix is responsible for administering the savings of most of Britain’s “legacy savings”. Although most of these legacy books don’t have much in … Continue reading

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How do Customers benchmark what’s good about their DC pension?

For employer’s it’s all been about inter-operability I’m returning to a question that has bothered me since the inception of auto-enrolment over six years ago. To begin with, it was a question for employers and could largely be answered in … Continue reading

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“Phoenix and the Island of misfit pensions” – how one IGC is making a difference.

Phoenix – the island of misfit pensions. It’s not much fun if your pension finds its way to Phoenix Life. It’s the pension equivalent of the Island of Misfit Mascots – the place where Peetie the Sexual Harassment Panda gets … Continue reading

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