Tag Archives: Slough

The giddy diversity that makes us tick!

If you’ve met me , you’ll know a 6ft 3″ middle aged white bloke with a plummy voice that has been nicknamed “Lord Henry” by my chavmates! I am the product of the public schools and Cambridge. My privileged background … Continue reading

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Hose down RBS and Coutts before you put them on the forecourt.

There is a Coutts cash point in my high street – Eton High Street. It charges other bank’s customers for the privilege of using it. You can do that if you have the banking cachet that Coutts believes it has. Most … Continue reading

Posted in Bankers, Change, corporate governance, customer service, Fred Goodwin, Management, RBS, Retail Distribution Review | Tagged , , , , , , , | 2 Comments