Tag Archives: customers

What rights do banking customers still have?

Posted on July 11, 2016 by henry tapper

I received a letter out of the blue from Scott Miller, Head of Customer Services at Barclays. It’s a pro-forma and it included a new credit card, if it hadn’t, I’d have not read it. Not so great I thought, … Continue reading →

Posted in Bankers, pensions | Tagged Barclaycard, Barclays, customer service, customers, First Direct, HSBC, Linked in, Metrobank, Scott Miller | 8 Comments

How IGCs help employers (and their advisers)

Posted on April 20, 2016 by henry tapper

If you read the terms of reference or Chair reports of the IGCs (and GAAs) , it’s the “member” on whom the work is focussed and for whom the reports are written. “Member” is short-hand for policy holder as in … Continue reading →

Posted in IGC, pensions, Personality | Tagged Business, customers, employers, Employment, FCA, Financial services, GAA, governance, IGC, members, pension, pensions, Retirement, TCF | 2 Comments

Tag Archives: customers

What rights do banking customers still have?

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How IGCs help employers (and their advisers)

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Tag Archives: customers

What rights do banking customers still have?

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How IGCs help employers (and their advisers)

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