Tag Archives: First Direct

What rights do banking customers still have?

Posted on July 11, 2016 by henry tapper

I received a letter out of the blue from Scott Miller, Head of Customer Services at Barclays. It’s a pro-forma and it included a new credit card, if it hadn’t, I’d have not read it. Not so great I thought, … Continue reading →

Posted in Bankers, pensions | Tagged , , , , , , , , | 8 Comments

Whatever happened to the pensions-linked mortgage?

Posted on November 29, 2013 by henry tapper

I phoned my bank yesterday looking for a mortgage. “How long do you want your mortgage for Mr Tapper?” “Fifteen years” “I’m sorry Mr Tapper, we can’t lend on an interest only basis beyond your 65th birthday so that will … Continue reading →

Posted in advice gap, Bankers, brand, pensions | Tagged , , | 6 Comments