Tag Archives: Ryanair
The Babel awards for the10 worst phrases of the year
Thanks to the excellent macro-man for this (I’ve tweaked it slightly for a UK audience) Even if the financial services “industry” is suffering, the creative management community has been in full swing dreaming up new terms and phrases to camouflage … Continue reading
Who wins from banning credit card surcharging?
The wires hum this morning with the news that Government are going to ban companies from “surcharging” credit cards to disguise extra margin as “operational cost”. Continue reading
Posted in customer service, dc pensions
Tagged Consumer's Association, Credit card, Easyjet, Financial services, Flybe, Low-cost carrier, Ros Altmann, Ryanair
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