Tag Archives: carol young
Carol Young – a breath of fresh air at USS
Reading Carol Young’s article in Times Higher Education was a breath of fresh air after the suffocation of the past seven years of claustrophobic repression. USS has been on a financial rollercoaster, but it’s not been as much fun as … Continue reading
Communications that get things done
Carol Young’s concept of “consumer grade” experience has immediately attracted the attention of those entrusted to assess VFM – the comments on this post include one from Fidelity’s IGC and Trustee Chair – Kim Nash. This is the key insight. … Continue reading