Category Archives: customer service
Why your personal pension/FSAVC may be worthless.
The question that the insurers and possibly the law courts need to answer is whether they will compensate their policyholders for mis-buying?
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Posted in customer service, pension playpen
Tagged Business, corporate risk, customer service, Economics, Equitable Life, Equitable Life Assurance Society, Financial services, Insurance, National Employment Savings Trust, pension, Pension new, pension playpen, Pension Poverty, Pensions, Policy, Politics
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Going to work?
We should be looking to release our older workers to train up the youth and deploy their reliability and indpenedence the way they see best. That may not require them going to work. Continue reading
Hotel stupid
The Hotel itself is clearly designed by bar-code or the information of people’s behjaviour that gan be gleaned from your Tesco card. Continue reading
Posted in customer service
Tagged corporate risk, Crowne Plaza, customer service, Economics, England, Germany, Holiday Inn, Hotel, London, Manchester, Salford Quays, Sony, Tesco
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How to boil a frog- tax changes for pensions
Of course the best way to boil a frog is to put it in cold water and heat the water to boiling point, putting a frog in boiling water will result in the frog jumping out of the pot.
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Posted in corporate governance, customer service, David Pitt-Watson, dc pensions, NEST, Payroll, pension playpen, Pension Rocks III, pensions, Personal Accounts
Tagged Boiling, Business, Home, Life expectancy, pension, Pension new, Personal Finance, Retail Prices Index (United Kingdom), Retirement
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A place big-bang forgot; the City University Club
The City University Club fails by any modern standard to cut the mustard- but I love it.
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Posted in customer service
Tagged Arts, Bang-Bang Club, Big Bang, Business and Economy, customer service, Film, India, Ken Oosterbroek, Shopping
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An employee whose job was to be sacked
Customer service has improved little in the last fourty years. This story demonstrates the high standards that once existed in one of our leading Department Stores. Continue reading