Monthly Archives: July 2016

Random acts of brutality

  Once more we awake to news of a random atrocity which frightens us for it proximity and for its senselessness. Were Nice not so close, their Promenade des Anglais almost ours, then this would not be a proximate act of … Continue reading

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The future of employee benefits (guest blog from Matthew Masters)

Have you wondered what the future of employee benefit consulting holds in a world where 1.5 million employers will have workplace pensions? One thing’s for certain, with all those employers there will always be employees. With employees come employee benefits. … Continue reading

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Walk walk walk – not talk talk talk

I have just read an article by Sophie Baxter that puts numbers to the failure of David Cameron to create a one nation Government. It explicitly draws parallels with Cameron’s oration to the nation on entering #10 six years ago. It … Continue reading

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Playing the personality card

Of all the financial myths that remain unchallenged, the myth of personality is least challenged and most lethal. For it allows the congregation of expert panels/committees/boards – stuffed with perceived “personality” to validate all manner of iniquities. For those personalities … Continue reading

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Customer intolerance; why it’s tough for banks to be relevant.

  A couple of days ago I wrote about Barclays moving my credit card from i24 to their new “infinite” card. I’ve since had a detailed letter explaining what’s changed. I’m moving from MasterCard to Visa My annual membership cost … Continue reading

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May be!

  Well it was nothing if not “brutal”, though I expect that will be spun to “pragmatic”. The conservative party abandoned any further flirtations with democracy, closed ranks and appointed Teresa May as leader and – from tomorrow- Prime Minister. … Continue reading

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What rights do banking customers still have?

I received a letter out of the blue from Scott Miller, Head of Customer Services at Barclays. It’s a pro-forma and it included a new credit card, if it hadn’t, I’d have not read it. Not so great I thought, … Continue reading

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Time for a clear out

Big decisions like BREXIT kelp declutter the mind. Some of the most powerful thought-pieces I have read from Nigel Wilson, Steve Kelly and other business leaders have been about the need to return our focus to the fundamentals , the … Continue reading

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London 0 Hull 4

Hull’s not been much in my mind lately, which is bad because Hull and Grimsby are places that I like very much. But all of a sudden, Hull has taken over – like the Housemartins said I took the bus … Continue reading

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The future of NEST

  NEST has called for people and organisations to comment on what it should do when the initial surge of auto-enrolment is over. We have already seen rivals to Sage suggesting it remain circumscribed to its current limited function. We … Continue reading

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