Tag Archives: Payroll World

Customer care, how pensions can learn from payroll (and Newcastle!)

Posted on February 10, 2017 by henry tapper

Steve Cram – what a guy @Cintrapayroll thx for a great day! pic.twitter.com/MPi7BmmD0x — Pension Plowman (@henryhtapper) February 9, 2017  Cue Cintra Steve Cram, closing the Cintra user event on Thursday, remarked that it was unusual to find every table … Continue reading →

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How can payroll bureaux profit from auto-enrolment?

Posted on January 15, 2017 by henry tapper

I’ve recently been asked by the leading payroll trade publication to answer some questions. I’ve enjoyed thinking about them and have set out my answers below. I’m not a payroll manager and I don’t run a bureau – I’m not … Continue reading →

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Data should drive AE reform in 2017

Posted on August 11, 2016 by henry tapper

We live at a time dominated by data. Never before has data been so readily available to policy makers. But with so much about, it’s the job of those at DWP and tPR to sort out what’s relevant and what’s … Continue reading →

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Payroll 50 – it’s that damned Dane again!

Posted on March 26, 2016 by henry tapper

The man’s a menace, a Viking abroad and moving unfettered through London. Last week he was at it again , sponsoring the Payroll 50 – a loose affiliation of millionaires and squillionaires holed up in a conference centre somewhere west … Continue reading →

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He’s here, he’s there,he’s every f**k*n where -Carsten Staehr

Posted on August 18, 2015 by henry tapper

If you were in Carriage B on the 15.35 Kings Cross to Newcastle yesterday afternoon, our apologies. It was a quiet coach, it wasn’t quiet. Carsten Staehr was in the carriage. Two weeks ago, at the age of 52, Carsten … Continue reading →

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There’s as much risk of pension mis-buying as pension mis-selling #cpconf

Posted on March 20, 2015 by henry tapper

The Payroll World Client Payroll Conference was a cracker. It set the agenda for payroll bureaux engaging with auto-enrolment and progressed my thinking (and I suspect that of most of my fellow delegates). I don’t praise a conference lightly, especially … Continue reading →

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Why First Actuarial focuses on Payroll

Posted on July 12, 2012 by henry tapper

According to a survey published this week by the CIPP , payroll will take charge of implementing auto-enrolment at 40%, HR at 29% and pension providers/departments at 13% of employers. Yet most pension advisers are still reluctant to talk with payroll professionals about the staging … Continue reading →

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