Tag Archives: administration

Is what’s happening with Capita and the Civil Service Pension something for TPR to get involved in?

It is amazing that civil servants who amongst other things are guardians of standards in pensions are being to hung out to dry while their pensions remain unpaid , claims unprocessed. There is action that needs to be taken by … Continue reading

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How far can we use AI in administering pensions?

Bob Ward, someone who I’ve known as a deep thinking on pensions administration since the days of Papdis and our hopes of simplifying AE contributions, has this to say as a comment on a recent blog on CDC administration of … Continue reading

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Administration as Critical Infrastructure -KGC Associates (pt. 4)

This is the fourth of a series of articles from KGC Associates. Once again thanks to Hayley Mudge. What consolidation means for system-wide resilience Across the UK pensions industry, administration has historically been treated as a supporting function, essential, but … Continue reading

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Stability is not Scale; admin from the Trustee’s point of view

  This is the second of a series of articles about pension scheme governance from KGC – written by Hayley Mudge. They are proving very helpful to me and my colleagues as we consider the advent of UMES CDC. Why … Continue reading

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Pensions shouldn’t squeeze life out of lower league football

Torquay United – managerless and in administration At the start of the season, Torquay were favourites to climb out of the National Conference  South. Yesterday they sacked Gary Johnson ( Yeovil’s “king”) and announced they were going into administration. The … Continue reading

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Why is the pension user journey so rough?

People worry about their pensions, they do not enjoy the prospect of having a later life free of work, they worry that they haven’t saved enough, they’ve lost their pension rights , they worry about their money running out before … Continue reading

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Pension administration – a tale of two cultures

This afternoon I’ll be chairing a session of a “strategic summit” on pensions that’s happening in the City of London .It’s good to be doing something live again and I hope to meet with more people I’ve missed.  London is … Continue reading

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Pension Administrators need better benchmarks than each other!

Strong words, Henry. Pensions administration is the toughest gig in the industry – bar none. Let’s ensure we criticise “the industry” not “the individuals”. They are faced with a Herculean task. Clients and consultancies should invest more in these #pensions … Continue reading

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The pension must go on

As we all work in our individual way from our individual workplaces, it’s hard to see the big picture – we see plenty of trees but not the wood. Pensions are not about us but about the people who get … Continue reading

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Holding the thin blue line on pensions

1. The immediate threat of fraud The policing of pensions is a precarious business and the “thin blue line” is figurative. The police are reluctant , for good reason, to busy themselves in the complexities of criminal maladministration , prosecutions … Continue reading

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