Tag Archives: administration

Why is the pension user journey so rough?

Posted on October 3, 2021 by henry tapper

People worry about their pensions, they do not enjoy the prospect of having a later life free of work, they worry that they haven’t saved enough, they’ve lost their pension rights , they worry about their money running out before … Continue reading →

Posted in pensions | Tagged , , , | 4 Comments

Pension administration – a tale of two cultures

Posted on September 30, 2021 by henry tapper

This afternoon I’ll be chairing a session of a “strategic summit” on pensions that’s happening in the City of London .It’s good to be doing something live again and I hope to meet with more people I’ve missed.  London is … Continue reading →

Posted in pensions | Tagged , , , , , | Leave a comment

Pension Administrators need better benchmarks than each other!

Posted on September 9, 2021 by henry tapper

Strong words, Henry. Pensions administration is the toughest gig in the industry – bar none. Let’s ensure we criticise “the industry” not “the individuals”. They are faced with a Herculean task. Clients and consultancies should invest more in these #pensions … Continue reading →

Posted in pensions | Tagged , , , | Leave a comment

The pension must go on

Posted on April 22, 2020 by henry tapper

As we all work in our individual way from our individual workplaces, it’s hard to see the big picture – we see plenty of trees but not the wood. Pensions are not about us but about the people who get … Continue reading →

Posted in advice gap, age wage, auto-enrolment, dc pensions, de-risking, Liability Driven Investment, Pension Freedoms, pensions | Tagged , , , , , , , | Leave a comment

Holding the thin blue line on pensions

Posted on March 22, 2020 by henry tapper

1. The immediate threat of fraud The policing of pensions is a precarious business and the “thin blue line” is figurative. The police are reluctant , for good reason, to busy themselves in the complexities of criminal maladministration , prosecutions … Continue reading →

Posted in age wage, Payroll, pensions | Tagged , , , , | Leave a comment

Payroll’s good fortune or a pension administrator’s nightmare?

Posted on March 8, 2016 by henry tapper

Many of us will have breathed a sigh of relief on hearing that the Chancellor did not intend to make any changes in the pension tax relief. Whether it was moving to a flat rate (possibly unaligned with any tax-band … Continue reading →

Posted in pensions | Tagged , , , , , , , , | 3 Comments