Stuart Kirk bites the hand that fed him, I don’t blame him!

Stuart Kirk used to be a fund manager, now- like Toby Nangle – he has switched to being a commentator. While Toby is a teacher, Stuart is a polemicist against the laziness he sees in his former profession.

In this article he argues that Government may not be much good at making investment decisions but he’s not against them taking powers to finance Britain, he writes of a

“reserve power” that would allow the government to set binding targets if pension funds drag their feet. Again, I’m not as fussed about this as the House of Lords seems to be. Having a tenth of one’s portfolio in private assets is hardly extreme.

There are many in Bracken House who do not tolerate this on principle and I’m sure that Stuart Kirk gets a few angry looks from colleagues. He is in his early fifties and he’s hardly a lover of pensions.

Here in the UK, we can withdraw a quarter of our pension tax-free upon turning 55. That age is rising to 57 soon, though, and it turns out I had the wrong date.

I’m actually on the right side of the line and can plunder my pension in August next year.

Everyone should if they can, otherwise the money will vanish in inheritance taxes or some other ruse that Britain’s skint government devises.

Pensions may be tax-efficient for savers the world over, but they are, by definition, long-run vehicles and frankly, anything can happen.

You get his gist. He is a representative of a group who aren’t going to be pushed about in pensions any longer than they need to be, this faction will be off with the money doing whatever they like without Government intervention.

I doubt whether most voters have a clue that soon a portion of their savings will be coerced into ropey private assets or used to finance net zero targets. Of course, it’s financial repression.

But then again so are taxes, regulation, quantitative easing, inflation and a whole host of other tricks governments use to fleece us. To be honest, I’m amazed our gigantic pension pots have been left alone for so long.

Of course I do not agree with Stuart , but I enjoy reading him a lot more than the nonsense being pumped out by the high minded zealots who argue for fiduciary perfection. When I pointed out that Baroness Altman had been arguing until recently that Government represented the tax-payers who offer up to £70bn a year for us to use pensions and deserved a slice of the action. Helen Whately described her to me as a “cross bencher” Wikipedia says

She was appointed to the House of Lords following the 2015 general election as a Conservative, but describes her work both before and after the election as being politically independent, championing ordinary people and social justice.

Here is the Stuart Kirk that I read his articles for, the fund manager who bites the hand that feeds him, without any attempt to hide it!

It’s obviously wrong that private assets can be cajoled into funding state priorities.Politicians also have a terrible record at allocating capital.

In practice, however, is it that bad? Most pension trustees are rubbish investors too, in my experience.

Every one of the corporate pension plans I’ve been a member of during my career had woeful performance. Mostly from being overly conservative.

Plus, as someone with almost a third of their pension in UK equities, I would be delighted if a trillion-pound savings pool had to increase its allocation from about 5 per cent now to 10 per cent, say.

I prefer the journalist and former fund manager taking the piss out of the trustees and their current fund managers. I prefer the Ros Altmann who argues that the tax-payer is entitled to some of the £40-70bn he subsidises pension with, invested in his or her country.

This puerile argument between a Labour Government and everybody else will be over soon.  I can give publicity to Helen Whately’s latest high-minded twaddle because we are all on the last lap of her and her mate’s virtue grab

You cannot read it – it’s too small? Well here is is enlarged by me to make your weekend a little brighter (not)!

Well you can make of this letter what you like.  You can make of Start Kirk what you like. The bottom line is that Rachel Reeves and Torsten Bell have all the cards in their hands and unless the Conservatives find a way to crash the whole Pension Schemes Bill, we will have “reserve powers” as Rachel Reeves promised from day one of the Mansion House Reforms.

Let’s be sure that the ABI won’t state their position on politics except when it is quite the opposition to what they say in public. This is what he said to me when I called the ABI as undermining reform.

Stuart Kirk won’t be that bothered, he’ll have his tax-free cash and the rest of his money will  find its way into Kirk’s self-investment when he can find his way out of his Scottish Widows GPP.

This of course means nothing at all to the ordinary person for whom this article will be of no interest whatsoever! I’m on the side of the ordinary man, I’ll sell FT on CDC one day!

 

 

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Let this Bill become the Pension Schemes Act (says an elector).

I read with pain how an alliance of pension and insurance lobbyists and the House of Lords are in danger of derailing several years of work by the DWP and others to get us a Pensions Schemes Act.

This from Corporate Adviser’s Chris Marchant.

Proposed government powers to mandate pension scheme investment have again been defeated in the House of Lords, as the impasse between the peers and the Labour majority in the Commons drags on.

On the evening of 22 April, the government lost a key vote on mandation in the House of Lords by 234 votes to 152, a defeat by 82 votes.

There remains a possibility that the whole Bill could fail to pass, if the Commons and Lords have not agreed on a final version before the end of the Parliamentary session next week (1 May).

Aside from mandation, the bill includes a range of other measures which have seen less opposition, such as consolidation of small pension pots, and rule changes which would allow the Pension Protection Fund to reinstate a levy if it needed to do so.

Am I alone in saying that the House of Lords, which opposes any version of the Government Reserve Powers, are unelected and by and large past working for a living.

The pension and insurance lobbyists who push for an extreme position on policies put in place by those who were elected in a General Election, may well wreck a very good bill. I believe that many who make money out of pensions want things to stay the way things are. They would be happy to see the Pension Schemes Bill be washed up because of disunity between parts of parliament.

There is a part of me that says that this Labour Government should drop mandation which would leave us as we are right now with the majority of money in defined contribution being shipped off to overseas equities (mainly American) and the majority of DB funds being groomed for insurers to ship them off to Bermuda on the slow boat of buy-out.

If the Government has not got the right to have some control over pension fund investment going forward, the electors have no control. I have said it before and it’s worth saying that a large part of my council tax goes to pay for LGPS pensions , a large part of my income tax goes to pay for tax relief and for public pensions.

Since when has the only fiduciary duty been to pensioners. Do those who manage Government pensions have some responsibility to council tax-payers and do not the income tax and corporation tax payers who pay for private pensions deserve pension funds to invest for the good of society and business?

I liked the position that  Baroness Altmann took when she argued that pension funds who did not abide by the Mansion House Accord should hand back the tax relief they received. The new Baroness Altmann seems to have thrown herself behind the opposition position on mandation – which now looks like imperilling all the good reform of the Pension Schemes Bill.

I am not taking a party based stance when I ask that our Government, the one we elected and which has a substantial majority, is allowed to get on with reforming pensions.

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CDC; a workplace pension or just another way to “decumulate”? 

This is your INVITATION to a Pension PlayPen Coffee Morning

–  CPD is included

It’s Online – it’s on Teams and it’s on Tuesday 28th April 2026 at 10.30 am

 

What do the boys believe?

Henry Tapper and Chris Bunford established the Pensions Mutual to offer a workplace pension for employers who want to offer CDC pensions to their staff.

They aren’t interested in arguing about Retirement CDC,  annuities , flex and fix or drawdown. To the boys, these are just variations on the mess we are leaving people who’ve been in workplace savings plans.

Henry and Chris think that CDC is superior to saving into DC pots.  They reckon that building a pension is better than filling a pot.

The employers and unions they talk to agree;   if you have conviction that CDC is a better way to pay people pensions, you should switch to it as soon as it’s available

The boys hope that that will be early next year.


What’s this session going to discuss?

The session will focus on the differences between a multi-employer workplace CDC pension and a retirement CDC

It will look at who’s involved in this discussion . And it explains  the advantages of each version of CDC to different parts of the pension market. More importantly , Henry and Chris will look at how ordinary people will benefit from each variant and what (if any) are the advantages of CDC over a workplace DC savings plan and drawdown or a retirement pot!

As TPR moves toward publishing its CDC code, potential proprietors of workplace CDC schemes see a clear market division. There are employers who want to upgrade their workplace pension now.  There are others preferring  to wait and see the additional choice available from a DC plan from the end of the decade.


Do I need to register? 

Of course you don’t- this is a Pension PlayPen Coffee Morning!

Please paste this URL into your diary

https://teams.microsoft.com/meet/363312577277089?p=mRTbYV8BJpPUoo2cog

Or you can simply click HERE on the day.

If you are interested in these major changes to how defined contributions can be converted into pensions, this hour long discussion is for you.

Regards,
Pension Playpen

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Do I really need to pay for advice to get what I was promised?

The picture above is how advisers picturing themselves. This blog argues that for most of us, it’s nothing like this!

  • I find it extraordinary that we consider it necessary to pay for advice to take our pension.
  • But that’s the implication of this post!
  • We should be taking expensive financial advice now  we are too knackered to carry on working!
  • But we can get round advice by using a  piece of kit that tells us what we can draw out of our pension scheme?
  • Was either advice or software as a service built into the product we were auto-enrolled into?
  • I thought that a pension was perfectly simple but it’s not!
  • This is the madness we have created for a generation wanting to retire with money but no pension plan.

The answer the industry is selling me that I don’t buy!

Kevin’s kit is called Guiide and it’s free to use from this link . It is a wonderful piece of work and will allow most people who are financially educated to work out how much they need or how much they’ll get depending on whether they want to know what to save or what they’ll get from what they’ve saved.

Variants of this software as a service, are being developed by all the leading DC savings   providers as a way to help us take our money. But it’s so hard to take these complex decisions that people take the money in one go or take nothing at all. Most of us have no capacity to organise our own drawdown in a half way sensible way!

This software would reduce the risk for people who have worked out what drawdown is.  It helps you  doing your drawdown according to some kind of plan. Put like that it seems quite easy but

People are asked whether they want to take tax free cash, whether their drawdown should increase as years go by and there’s a lot to answer about how much risk you are prepared to take , answers to questions depend on growth in my fund. But risk is the enemy of security!

Infact, once I’d been through seven screens of Guiide I found myself smug that I could follow the path and find myself with a report , but I do not find answers to questions easy to take on board. I don’t find any of the statements below make much sense to me

At this point I realise that there is a lot of information that I am supposed to take on board. It’s information that I cannot process, I  don’t want to organise my future finances for myself.

I don’t want to be my own financial planner/adviser!

This is where I look not to DIY solutions but a solution which is done for me. Because no matter how I feel comfortable with theories like the rule of 4%, there are simply too many variables in my face doing this stuff!

Look at this and then consider all the things that go into my retirement plan, they’re listed on the left of my “dashboard”!

And this is not including my defined benefit pensions and my savings and all the stuff  I know I should be taking into account of! Life is just too complicated for a dashboard!

Instead of making it easier, my dashboard has just intimidated me with the wealth of information that I need to input to get somewhere! We cannot do all the choices here, when the choices can make lifechanging differences to our and our family’s lives.

This stuff drives me to an adviser or it drives me mad! Kevin Hollister addresses my dilemma when he says of folk like me

I think they should take advice, but the fact is less people are.

More and more people are flying solo.

As more people choose to do that, they are going to need the right kit, or advisers need routes which can help make advice less costly.

There are legions of people like me who neither can or will pay advisers;  we find the complexity of decision making needed to drawdown from our pot for 30 years – too hard.

Technology is a help for some but for most of us it is simply too hard to organise our lives around financial plans that we (and not advisers) are responsible for.

This is why I am moving back to where I started before financial planning took over. I want to know that I will get from my savings a pension that will keep up with inflation, pay my spouse a pension if I die before her and I want the tax-free cash that I was  promised when I started saving 42 years ago!

Do I really need advice to get what I was promised?

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BP seems to have got it all wrong ; from Pension funds to pensioners – fury abounds

I was not at the BP shareholders meeting yesterday, but I needn’t have been, it was full of financial journalists, pension investors and pensioners, all furious at BP’s failure to be reasonable. Here’s a pensioner.

I expect to hear much more from pensioners who were at the meeting as shareholder activists. We hear a lot about governance in theory but this is action in search of good governance.

Reuters and the FT were clear what was happening in the shareholder meeting.

I’m in an LGIM fossil fuel fund that doesn’t invest in BP but that doesn’t make it irrelevant that my main fund manager were involved – thanks LGIM

Legal & General Investment Management, a top 10 shareholder with a holding of about 1.5 per cent, also said it would vote against him, citing concerns that he was reducing the company’s transparency and making it harder to understand how BP would manage risks in the energy transition.


What were the resolutions that BP’s executive lost against their shareholders?

Here’s the FT

BP was handed a heavy defeat by its shareholders over its attempt to reduce its reporting requirements on climate issues, as investors also mounted a rebellion against new chair Albert Manifold.

Two special resolutions put forward at the UK oil major’s annual meeting on Thursday only gained the support of 47 per cent of voting investors, far below the 75 per cent threshold required for the proposals to pass.

BP had asked for permission to revoke two previous shareholder resolutions from 2015 and 2019 that required the energy group to release climate-related data, which the company said had been made redundant thanks to mandatory climate disclosures.

It also put forward a resolution to be allowed to hold electronic-only general meetings, which it said would allow more of its shareholders outside the UK to take part.

The meeting had already sparked controversy after BP excluded a shareholder resolution filed by Dutch activist investor Follow This and a group of pension funds, asking the energy group to set out strategies for maintaining shareholder value if oil and gas demand declines.

Manifold, 63, who became chair last October, said the resolution had not been submitted correctly. “There is no question of anybody blocking anything. If you don’t submit a resolution in compliance with the rules, we are legally bound not to accept it. There are rules we all live life by,” he said.


Reading inside and outside the room?

There seems to have been general resentment from shareholders. I have reported separately about resentment from employees and former employees being denied pensions that had been promised to them and for which there is money in the pension scheme.


It doesn’t end here.

Mark van Baal, chief executive of Follow This, said the defeat over BP’s climate reporting resolution signalled that

“shareholders refuse to let BP quietly bury its reporting commitments”.

The group is continuing with legal action over BP’s decision to exclude its own proposal. More than a quarter of shareholders also backed a shareholder resolution calling on BP to justify its capital expenditure on upstream oil and gas, which was filed by the Australasian Centre for Corporate Responsibility and a group of other investors.

Under UK corporate governance norms, BP will have to consult its shareholders on the issue and report back.

That last point  made by the FT made me proud. I was proud that  BP is listed on the UK stock market. This gives me hope that  BP will eventually be responsible to all  stakeholders.  That means pension funds (as shareholders) and those who get deferred pay from the BP pension scheme

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Reform UK or Steve Webb – who’s truth would you believe on pensions?

Steve Webb

Steve Webb is commenting here on news that I include below but you can read from this link.

Here is the naughtiness of Reform exposed by a decent man who did a good job of managing this country’s pensions from 2010 to 2015.


Here are the plans of  Reform UK as reported in its news feed

Reform UK plans to scrap ‘gold-plated’ public sector pensions for new workers

Story by Joe Sledge

Reform UK has unveiled plans to abolish so-called “gold-plated” pension arrangements for new public sector workers from 2030.

The proposals would see defined benefit schemes, which guarantee retirement income, replaced with defined contribution arrangements dependent on investment performance.

Under the plans, individuals entering public sector employment after 2030 would no longer have access to guaranteed pension payouts.

The policy would take effect if Nigel Farage secures victory at the next general election.

Reform UK has previously committed to ending such schemes for new local government employees, with the latest proposal extending the policy across the entire public sector.

The party, which is currently leading national opinion polls, is expected to perform strongly in next month’s local elections.

The pension reforms form part of broader efforts to strengthen the party’s economic credibility with investors.

Robert Jenrick, who serves as Reform’s treasury spokesman, confirmed earlier this month that he is reviewing pension arrangements for civil servants and other state employees.

FarageNigel Farage

Party sources indicate Mr Jenrick could announce a formal commitment to abolish defined benefit schemes as early as this summer.

The move is expected to be accompanied by wider welfare reforms aimed at improving the public finances.

Mr Jenrick, a former Conservative MP who joined Reform UK in January, has raised concerns about the scale of unfunded pension liabilities.

He said: “Such schemes were phased out in the private sector decades ago. They represent the Government’s second-largest financial liability”.

The total value of unfunded public sector pension liabilities currently stands at £1.4trillion.

Under the proposals, doctors, teachers and civil servants entering the workforce after 2030 would instead be enrolled in defined contribution schemes.

These arrangements involve pension savings being invested, with final retirement income dependent on market performance rather than a guaranteed payout.

Around six million existing public sector workers would not be affected by the changes and would retain their current pension entitlements.

The shift reflects a wider trend in the private sector, where most employers have already closed defined benefit schemes to new members due to rising costs and increasing life expectancy.

This has led to a growing divide between public and private sector pension provision, with guaranteed retirement incomes now largely limited to public sector roles.

Reform UK said its proposals would align public sector pensions more closely with arrangements common across British industry.

Analysis from Policy Exchange suggests that closing defined benefit schemes to new entrants would initially increase costs.

The think tank estimates additional spending of £1.1billion per year would be required in the early stages.

This figure is projected to rise to £3.4billion annually within six years, but would be expected to generate significant savings.

Annual savings are forecast to reach £6.1billion after 20 years, which, by 50 years, could approach £40billion per year.

Policy Exchange said: “The scale of the liabilities involved means that public sector pension reform cannot be avoided by any Government serious about long-term fiscal responsibility”.

A spokesman for Mr Jenrick declined to comment on the proposals.

HM Treasury has previously said it has no plans to reform public sector pensions and has rejected claims that they are unaffordable.

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From Pensions UK to CDC ; from St Johnstone to St Andrews

The St Andrews Football team who last night won the Fife Cup for Derek Scott and others!

I enjoy the passion of those who comment on my blog. I am amazed by the quantity, quality and diversity of comment that I get over social media. Mostly through anonymous comment on my blog and occasionally from the irrepressible Derek Scott on just about everything!

I bring you three variations on a theme


First the dark voice of Jnamdoc

We haven’t heard much from “him or her” in a while but the message is clear.

Sounds as if Jnamdoc was at Pensions UK’s investment conference in March

I’m really not sure at all what is the purpose of Pension UK?

I’ve given up being disappointed by its group think and absence of system wide thinking. The recent conference ignored CDC and DB run on.

Seems their role is to support or to try to interpret what the Insurers or Govt are peddling

A Chair from Insurer background was like asking the fox to guard the chickens. Not that the fox is intrinsically ‘bad’ – it’s just being a fox.

Things that genuinely would benefit workers and members (eg CDC or DB run with member upside) seem to get short changed as they do not suit the commercial interest of Insurers. And they’ve swallowed the IA mantra of only solving ‘adequacy’ through higher contributions and higher fees. The only certain winners from that are asset gatherers.

I guess part of the problem with Pensions UK is an absence of genuine member representation (and let’s accept that does not include ‘professional’ trustees!). Perhaps half of its board and committees should be filled with union reps, and that should look to others apart from the ABI/IA for CPD?

Let’s be honest, UK pension provision, once an envy, is a mess after 20 odd years of NAPF/PLSA group think.

We can do better.


Next is Pensions Oldie, less angry but equally passionate!

And Pensions Oldie’s on my blog pointing tot the same important themes but with a different verbal paint brush.

In pension terms it assumes we will continue to live in a DC world.

It looks increasingly likely that the balance will swing back to a collective world with pensions pooled and the individual’s decisions minimised.

For most of the population, the key pension decisions are made by employers.

Which employer is going to continue to contribute to traditional DC (whether GPP or through a mastertrust), when they realise that those same contributions could provide a pension 60% larger if paid into a CDC scheme.

Employee or union pressures are very quickly going to call out those employers remaining with DC arrangements.

IHT and restrictions on salary sacrifice arrangements are already causing employers to reassess the benefits of their pension contributions accelerating the redirection from a savings vehicle towards retirement income.

While still restricted to a small base, companies with existing DB pension scheme are realising that their asset pool would be more efficiently used running on their pension scheme than paying the profit margin premium to buy out the pension liabilities with an insurance company.

Already they are realising that released surpluses are most efficiently used to fund future pension contributions.  It is but a small further step to realise that those contributions could be even more efficiently retained in the existing pool to fund DB benefits for its current and future workforce.

At present that will leave the self-employed and non employed using DC saving plans making decisions as how to turn them into pensions.  There may well be heterogeneity in risk preferences within this group.


Finally the irrepressible Derek Scott – with the full roar of Scottish passion about him!

and here is correspondence from Derek Scott about Scottish football affairs that touch on Scottish pensions discussions, St Johnstone is Perth (and Stagecoach’s) home football team and St Andrews is just down the road in Fife!

Followed by St Johnstone’s biggest night as they return to the Scottish Premier

and here’s the commentary from Derek Scott!

Not a hope we all thought, St Andrews against Dunfermline, and teenagers in either goal

and then the miracle and Dunfermline are victims once again!

I hope that made your weekday morning –  all this social media fires me up! Thanks – whoever you contributors are

 

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If Capita don’t deliver on pension administration milestones they should lose the contract

 

Steve Thomas, Deputy General Secretary of Prospect union, responding to the government’s statement on the administration of the Civil Service Pension Scheme by Capita, said:

“The ongoing problems with the Civil Service Pension Scheme are totally unacceptable and are causing real hardship for a significant number of recent retirees and delayed the retirement of many others.

“These issues have been going on for far too long already and we need to see a rapid resolution.

“It is right that Capita are facing consequences for failing to hit their targets but if they continue to not deliver as promised then the contract should be removed from them.

“The government has already opted to not give them the Royal Mail contract. It is becoming clear, if it wasn’t already, that outsourcing these contracts has been a catastrophic failure which should now be reviewed and work undertaken to assess the feasibility of bringing back in house.”

I think it fair to Capita to point out it inherited a terrible mess but it has added to it and should not have accepted the mess till it was cleared up.

To read the story, please refer to my previous blog

Emergency payments scheme launched

This article is from the Public and Services Commercial Union and can be found on its website


Interest free loans are now available for pension scheme members awaiting payment of their civil service pensions.

The introduction of interest free loans of £5000 for pension scheme members, instead of the payments due to them from their civil service pensions, will hopefully alleviate the financial distress the Capita crisis is causing.

PCS has been working with our PCS parliamentary group on behalf of more than 8,000 members with delayed pension payments.

Particular thanks go to Lorraine Beavers, MP for Blackpool North and Fleetwood for securing a Westminster Hall Debate, carried without opposition on Wednesday, which was well attended. Lord Davies of Brixton followed this up with a parliamentary question on Thursday.

Responding from the front bench, Baroness Anderson described the payments as bridging loans of £5000, or exceptionally £10,000, to get money into people’s bank accounts within days, not weeks or months.

Members are reporting to us that they are being asked for financial information in a humiliating telephone interview and then told a decision will be given in five days, but with a potential wait of 28 days to receive the payment.

In a meeting with the Cabinet Office on Thursday  the question was asked whether the measure is a bridging loan or a hardship payment. In response, we were told that the measure is intended to provide payment where pension benefits are overdue and that proof of hardship would not be required. PCS is monitoring this closely and, based on the intention set out by the Cabinet Office, our advice is not to accept decisions where the application is declined unless it is because your pension is not yet overdue.

As the emergency payments are being processed as employer loans, pensioners are being directed to contact their former employer. If your employment ended more than 12 months ago, and for payments to beneficiaries, this facility cannot be provided by the employer and people should contact Capita direct.

Capita can be contacted via their website or on 0300 123 6666. The postal address is Capita Pensions Solutions, PO Box 713, Darlington DL1 9JZ.

It is not just the unions who have been helping out


Civil Service Pension Scheme: Advice from a barrister on compensation and redress

Here’s a barrister, Paul Newman doing his best to help out; this post addressed to civil servants affected.

The dos and don’ts to protect your position and preserve your right to redress, according to pensions barrister  Paul Newman 

Civil service pension delays and errors can have immediate consequences: retirement may be postponed, household finances can come under pressure, and members may spend weeks or months chasing answers. Although official updates have acknowledged serious administration problems and a recovery plan is under way, that does not resolve any individual member’s case. If you are affected, it is important to deal with the problem in a way that protects your position and preserves your right to redress.

A recovery plan does not answer your individual case

A scheme-wide recovery plan may improve service levels over time and include priority handling or hardship support. But members still need answers on their own files. In practice, the key questions are:

  • What is my correct pension position?
  • What is outstanding, and when will it be paid?
  • Is anything missing from my record?
  • What impact has this had on me?
  • What redress is available?

A general update can explain what is being done across the system. It cannot answer those questions for any one member.

What problems are members typically facing?

The most common issues are:

  • Delays (relating to quotations, calculations, pension payments, lump sums, responses and corrections)
  • Incomplete or inaccurate information (such as missing service history, changing figures, delayed record updates)
  • Poor communication (involving long waits, repeated chasing, inconsistent answers, no clear timetable)
  • Poor communication can turn a manageable delay into a much more stressful problem.

What redress may be available?

It is natural to focus first on: “When will I be paid?” That is the right starting point, but it is often not the whole issue.

In many pension administration cases, there are two separate questions: putting the pension right, and redress for what went wrong. The former may include correcting records and calculations, paying arrears, and confirming future payments on the correct basis. The latter, depending on the facts, may include:

  • Interest for delay
  • Compensation for distress and inconvenience
  • Reimbursement of financial loss (if evidenced)
  • A written explanation and apology
  • Fair treatment in any overpayment recovery case

A common mistake is to pursue the correction but never ask about redress.


Capita’s explanation of their failure makes no sense.

Capita complain here that they were not given the full state of affairs with Civil Servant Pensions and that only a proportion of the problems are down to them. Why was the problem given to Capita to sort things out?

At a session of parliament’s Public Accounts Committee yesterday, chief executive of Capita Public Services Richard Holroyd and Capita Pension Solutions managing director Chris Clements insisted the scale of the workload was not made clear.

MPs heard that there is now a backlog of around 120,000 cases, up from 86,000 when Capita formally took on administration of the pension scheme on 1 December last year. Thousands of newly-retired scheme members are still waiting to receive lump-sum payments and their regular pensions.


Some perspective – civil servants are relatively well off

It’s a nightmare for retiring civil servants. It is  good to see MPs looking at this . But there are plenty of people not so lucky that need parliament’s attention too.

 

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BP Targets £4 billion UK Pension Fund Surplus – Blocks Trustee for Fifth Consecutive Year

There are few things that annoy me more in pensions than the behaviour of BP’s management in blocking the Trustee’s wish to distribute part of its substantial surplus to members.

BP pensioners will be out in force at BP’s AGM today with lots of questions for the new Chairman and new CEO.

Pensions disputes may not be the biggest problem for BP’s new leaders – but the attractions of getting hands on a £4 billion surplus may be irresistible with Government’s new Pension Schemes Bill about to become law.

Below is a press release from the BP Pensioner Group whose Website is https://bppensionergroup.org/


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A positive from the morass that consumer VFM is stuck in!

The nonsense of pensions VFM for the consumer (As devised by some “expert” or other.

The pensions industry has struggled with the idea of Value for Money for the consumer. I can’t remember who produced this infographic but it demonstrates the morass it fell into!

Yesterday , I published an account by Guy Opperman of VFM as it has emerged long after he says he had the idea though I think we’ve forgotten over time what the bright idea was.

He did the job of bringing VFM to parliament’s attention but did not anticipate how it would move from a measure helping employers and savers measure the success of their savings to a means for regulators to narrow down sources of workplace saving.

I got an irritated former regulator contact me last night, complaining that I was unfair on regulators . If I seemed critical , I do apologise. It is not the Pensions Regulator or the FCA that have landed us with this system of VFM, it is (as Opperman says) a systemic problem.

My correspondent says that something good will come out of the mess…

The … thing about VfM is that industry and advisors love it. They make more money.

By dragging out VfM on accumulation, adding the service nonsense, asset managers avoided DWP (aka Guy) himself looking at drawdown charges.
And advisors saw easy money.
Hopefully we will get to 10 commercial providers at most and very few advisors.
Then Value for money will be cracked.

What VFM has become , to my correspondent’s eyes, is a system of decumulation he calls drawdown and the savings industry calls Guided Retirement Pathways or better “default decumulation +annuity” or better still “flex and fix” which I suspect came from the brain of previous pensions minister Steve Webb.

Either way, a few advisers will devise the drawdown out of the Pensions Bill and most won’t. Most small schemes, whether commercial and multi-employer or “own occ” will  find the business of VFM too hard and precarious . If Lloyds have said they’ll pack in their multi billion staff scheme to get Scottish Widows’ master trust towards scale, then watch out every other small DC scheme.

What will emerge will be more than a few multi-employer DC schemes.  There will also a few multi-employer CDC schemes and they will be set the task of offering pensions. The CDC will offer pensions like DB did and DC will offer individuals the freedom that Osborne brought them and that will be the choice for the employers.

I think Government and its regulators will not allow the proliferation of CDC in the way DC occupational schemes, GPPS and SIPPs have multiplied over the past 40 years.

To get to a consolidated world describe by my correspondent, employers must recognise that the regulation of their schemes will now be based on outcomes – VFM. It will be a traffic light system that will be arbitrary and almost certainly unfair – but it will spell, as my correspondent said, a contraction of an overblown pension industry which at one time meant the Pension Regulator counted over 40,000 DC schemes under its regulation.

The bottom line is whether the retail DC schemes or the institutional CDC schemes will live happily side by side. I suspect that ultimately the Retirement CDC will gradually turn DC master trusts into institutional CDC plans as everybody realises that all but a few of us have no use for pension freedom.

There will be a small but thriving SIPP industry for those who want out of institutional pensions and they will see VFM in having their own fund, but SIPPs (formerly known as personal pensions) will be for the wealthy , the risk-takers and those who live their lives – self-employed!

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