Tag Archives: Barclays

Hose down RBS and Coutts before you put them on the forecourt.

Posted on March 27, 2012 by henry tapper

There is a Coutts cash point in my high street – Eton High Street. It charges other bank’s customers for the privilege of using it. You can do that if you have the banking cachet that Coutts believes it has. Most … Continue reading →

Posted in Bankers, Change, corporate governance, customer service, Fred Goodwin, Management, RBS, Retail Distribution Review | Tagged , , , , , , , | 2 Comments