I lost my identity yesterday while travelling about London. One moment I was Henry Tapper , enjoying myself on Linked in , the next I had no way to identify myself. The process of identifying myself led to a what the social media company called “simple identification that required me to input a Captcha of my humanity and a series of questions based on cars, busses, bicycles and so on that appeared upon my telephone and laptop.
There is no way to prove you are who you are on Linked in any other way than by logging on and if your password has been forgotten, you have a limited number of goes before you have compromised your identity to a point where you cease to exist – at least until you can find a way to prove yourself.
There is a way to get help but it is a tortuous process to get to customer support
Hi Henry,
Thank you for reaching out to us on LinkedIn. I am here to help you with the issues you’re experiencing.
I hope this message finds you well.
To ensure the security of your account, we need to verify your identity. We understand that this may be an additional step, but it’s crucial for maintaining your account’s safety.
Could you please provide a scanned image of a government issued ID (for example: a driver’s license, passport, or country ID), using this secure link: https://www.linkedin.com/
checkpoint/challenge/idv- start/ AgHaLt9MTygW2QAAAZ6uhH2XhC- bppK5s5BoAyyWN1cOZxQEddT_psD_ 08QHPORQnQbPFW7Akgg7pnhlt6Gk6V pD960e3oY0uf3u2-NbjlOJLs8? token= AgF3NpkM3zSOvQAAAZ6uhH2odlvOPT RtXHwYpm9EVRNVj859sg-e- 7UqV6cP8C4cKEWh4SrCcb6JLXzFgfs 5J1cEtewY9eDmklmNv8HbAUvVqhlAz 6uMOjJ_xuAXSb04bti- aNibjluUk8IkGzbHyo1tEuy JFhutisTv5Zc8IjEpiCC5xD94RHv3o 5Qk89QnoEngxtGhZFJZ7gDGq- da9BoM-YVDu5tB_ JQStjIsKTq3ur7J6zA2EirFTuqEfc2 Djt9Qr6kaX0y_ Zme4yWUWLBBqBSALd74 This should include your:
- Photo
- Name
- Signature
- ID expiration date (if present)
Once complete please reply to this message so we can help you as soon as possible. In the event that you don’t respond, your identity verification may be removed prior to issue resolution.
Please note that we’ll only use your identification documents for identification verification purposes. These documents will be automatically removed approximately 2 weeks after being received. If this issue comes up again, we may require you to present this information again.
Thank you for your understanding and cooperation. If you have any questions or concerns, please feel free to reach out.
Regards,LinkedIn Trust and Consumer Support Consultant
and when you do you follow this procedure you find yourself identifying yourself to “persona”, software that matches a photo you take of yourself to your driving license.
It is a tricky procedure which ends with a promise that you’ll get your identity back!
For those who have got into a rhythm of being annoyed by me (and there are 30,000 of you). I can assure you that I’m still around and though I’ve lost my identity, LinkedIn will give it back with 5 days!
