Ritesh Singhania is an old friend having been a founder of both AgeWage and ClearGlass. He has now set up a third company – Zango. For a third time he is asking the right questions

It seems to me that we are entering a different relationship between financial services companies and the the beneficiaries of the services they are involved in. I think of the move from retail DC to collective CDC as an example. Of course members will in future be guided through systems powered by artificial intelligence.

We know that people will be able to use their power  to ask questions about the investments they are making, what they are paying for funds and whether they have been treated fairly.

It strikes me that Ludovic Phalippou understands the ability of AI to empower the customers finding their money in private markets.  He’s another chap (like Ritesh) from Oxford Said. Many others including Eduardo Chazan and Ricardo Gasparini of Collegia, Suzanne Seaton late of Money Hub and the sadly late Dr Chris Sier are all Said alumni. Perhaps we should remember we have a fount of knowledge in one of our two greatest universities.

Is a retail charge cap (the AMC) able to properly work with institutional funds which work with different fee structures?

How does AI cause compliance officers problems and how can it help in ensuring a financial service remain compliant by using Artificial Intelligence.

I don’t know the answers but I’d like to know the questions we should be asking about the compliance of AI.