Pension Dashboards should not be a severe tax on employers and staff.

I am in a user group of small DB pension schemes , some of whom are looking to stay open, many struggling to meet the costs of staying as pensions and not dragging down their sponsors with costs. I was very sad to read this comment yesterday from one such scheme.

Our administrators, have given an estimate of their charges for the Dashboard upload connection at approximately £145,000, very nearly £300 per Member or 0.8% of total pensionable pay.  I am shocked by this, but felt I better try and get some comparisons from other schemes before taking any action.  I therefore wondered whether you were in a position to provide any informal comments (which will remain unattributed in my discussions with the other Trustee Directors and the Company).


Pension Dashboard tax?

There followed similar comments of outrage at the cost to other schemes of Pension Dashboard connection by FDs, CEOs and Trustees.

Here is what one executive replied

Remember that if you have fewer than 100 active plus deferred there is no time limit to implement the dashboard. You might find it is a better idea to cut down on the trivial deferreds by buying them out rather than going with the dashboard. I frankly have no idea how it will work but if it unintentionally provides wrong information then it will be you and me who are on the hook for it.

In short, small schemes see it easier to bail out than comply with the pension dashboard regulations. What a sad state of affairs when Pension Dashboard costs appear a tax on bosses.


But back to the cost of compliance if DB schemes do not buy out…

This payment we started with is quoted as a percentage of pay presumably because the DB scheme is open to existing members (and maybe for new ones). Here is another cost thrown in the way of the trustees to be passed on to employers as DB costs are.

This is not me criticising Pension Dashboard but it worries me that costs are now being quoted which have material impact on the capacity of such schemes to do what they are trying to do (pay pensions).

I wonder if there is any thinking going into monitoring VFM from pension administrators for delivering connection? It strikes me that £300 pm to get them to see their benefits on the dashboard is money spent to replicate what most DB schemes already provide, a view of pensions due to open and deferred members.

I fear that what is happening here is that a “worst case scenario” is being costed into the quote to ensure that administrator’s issues are met in advance or collected as profit if the worst case scenario does not emerge.

We have yet to have any information emerging about the cost to trustees and so to employers of linking to the Pension Dashboard. But I fear that the cost will ultimately be paid by members in reduced contributions or support.

Here I think we need the PMI or PLSA to step up and ask the questions of their members so that clarity as to what people are paying emerges. Clearly smaller schemes will be more expensive than larger ones , on a per member basis, but how will this work across the market? What are the large master trusts doing to absorb their costs and where is the carry on to sponsors happening?

There is clearly a moment arriving when these costs will hurt, as they are doing with members of this user group. But the costs are created by a Government activity, the MaPS pension dashboard.

I think we need some guidance from MaPS on costs so that risks are shared between employers/trustees and administrators. PMI and PLSA – please step up and create a reasonable market which does not lead to these kind of per member costs.

About henry tapper

Founder of the Pension PlayPen,, partner of Stella, father of Olly . I am the Pension Plowman
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2 Responses to Pension Dashboards should not be a severe tax on employers and staff.

  1. Philip Geddes says:

    Why should master trusts absorb the cost of providing the dashboard? Surely it was always going to be borne by members.

    • Byron McKeeby says:

      Are you suggesting the cost of providing a dashboard should be excluded from
      the charge cap and borne by members in addition?

      We know Nest’s 1.8% charges are permissible because they are levied on contributions rather than the total funds under management, which must still fall within the 0.75% cap for default arrangements.

      Nest complies with the 0.75% charge cap by combining a 1.8% contribution charge with a 0.3% annual management charge, ensuring the total charges remain below the cap. The 0.75% cap applies to the total charges over the year, not to individual charges like the contribution charge.

      The example NEST gives is if someone pays £1,000 into their pot and their pot is worth £10,000, the contribution charge would be £18 and the AMC would be £30, totaling £48, which is less than 0.5% of the pot value.

      I get that, but I’m not sure how it works for a new member who, say, pays in £1,000 and their pot may be worth (assuming a 5% annual return) £1,050 after one year. £18 plus £3.15 represents 2%, not 0.75% or less. One for Paul Todd.

      The Pensions Regulator allows a combination of charging structures, including a percentage of contributions, alongside an annual percentage of funds under management, as long as the total charge doesn’t exceed 0.75%.

      DWP’s Non-exhaustive list of costs and charges In scope of the default fund charge cap on Member-Borne Deductions (MBDs):

      all MBDs relating to scheme and investment administration paid to the pension provider or another third party

      Set-up fees

      Scheme-level entry fees; both on entry into, or on transferring a pre-existing pot into, the scheme

      Scheme-level exit charges

      Fees (excluding transaction costs) for non member-initiated switching of funds

      Fees paid to governance bodies, e.g. trustees, IGCs and others

      Governance charges and expenses, e.g. trustee insurance Fund or investment management fee, payments to investment consultants and administrators, including underlying and separate in-house fund managers, performance fees etc

      Ongoing charges for underlying funds in investment portfolio, e.g. fee for holding units in a UCITS fund

      Ongoing costs for running of scheme, e.g. IT, office and staffing costs, data management and record keeping

      Registration and regulatory costs and fees

      Payments to providers of professional services and other third parties or fees for related services, e.g. administrators, advisers, actuaries, lawyers, auditors, audit and legal fees for investment, accounting fees, valuation services

      Depositary fees and fees to the custody bank (excluding transaction costs)

      Banking fees

      Costs of member communication services, e.g. statement costs, website, printing/ posting accounts

      Costs of capital requirements

      Unrecoverable VAT

      Payments to shareholder service providers

      Platform fees

      Commission

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