Gavin H’s struggle with Aviva to get his tax relief paid into his Aviva DC pot was taken up by Steve Webb in Money Mail in March. It was not until April that it became clear that the victim is Gavin , when he revealed he was the victim of a failing of the insurer to identify him not as using salary sacrifice but simply claiming tax relief for contributions he made.
Gavin is someone who has worked his life close to those providing “pensions” and is now in the retirement zone. This is his last entry on his Linked in CV
If you want to read about the struggle he had and Steve Webb looked into , read the details here.
Gavin’s struggle to get his money paid back to him was no easy business. He has subsequently explained..
With the help of Steve Webb and the Daily Mail , Gavin stirred Aviva into action. PJ Zoulias, a former employee of Aviva gave Gavin some comfort that Aviva weren’t that bad
but it turns out that they had been – on every count!
Doug Brown is senior
But Amanda is his boss
How fortunate that the former head of Wealth Policy at Aviva has now moved on to Chair TPR. Perhaps she can help her former boss out and ensure that Gavin H gets his money back (and any like him losing out at Aviva).
It’s a shame he couldn’t get any help from The Pensions Regulator but let’s hope that Emma will be able to give her new organisation some help with problems like this. Amanda and Emma are powerful women!
Standing up to a major insurer is no easy business. Well done to Gavin H, well done to Steve Webb and well done to Amanda Blanc for finally taking this out of the hands of those who for seven years had screwed things up for clients.
Seven years is a long time to have been short-changed! I hope that retirement for Gavin H is rather longer!
I hope it’s as good as Aviva say it can be!
