I’m delighted to share our Financial Inclusion Commission report and ask of our new Government… @ChrisStephens @stephenctimms @HelenMorganMP @JustinTomlinson @UKVRA @SMcPartland @henryhtapper @citylordmayor @JustinWelby @LordChrisHolmes @JimBethell @in_nominate @Tanni_GT https://t.co/R8voUDj2Ug
— Johnny Timpson (@johnnytimpson1) June 17, 2024
I gave this list a quick glance and then was struck down with “imposter syndrome”. I am not financially excluded and don’t do much to help financial inclusion so what I’m doing on this list is best known to Johnny!
Looking at the list of commissioners, I wonder if I have anything to say that has not been said better by others – including Financial Inclusion Commissioners – Charles Randell , Johnny Timpson, Laurie Edmonds John Godfrey and of course the Chair Chris Pond. Looking at this list of pension experts you’d have thought the report would focus on pensions, but it doesn’t.
For most people on the fringes of financial inclusion, access to a workplace pension is low down the list of priorities . I’m pleased to see that the FIC is not demanding a widening of the net for auto-enrolment.
I’m rather proud and very happy to promote something that is so important. We need people to feel part of the financial system whether that system is about benefits , the state pension and pension credits or about sophisticated financial products like SIPPs and ISAs.
Here’s what the FIC has got to say to the politicians this election time.
FIC is making an urgent plea to each of the main political parties to prioritise the implementation of a National Financial Inclusion Strategy should they win the General Election and form a government on 5 July.
In a letter sent to each of the parties’ Treasury teams, FIC emphasised:
- An Urgent Need for Action: The Financial Inclusion Commission (FIC) is calling on all political parties aiming to form the next government to bring forward urgently a government-led National Financial Inclusion Strategy to address the pressing issue of financial exclusion across the UK.
- New Research Highlights Exclusion: FIC commissioned up-to-date research from the University of Birmingham’s Centre on Household Assets and Savings Management (CHASM). It reveals millions are still underserved by financial services, impacting their physical and mental wellbeing and economic participation. Select headlines:
- More than 9 million adults were declined credit in the 12 months from April 2022 and 4% were turned away by at least three providers (Money and Pensions Service, 2023)
- The Money and Pensions Service estimates that in 2023 15% of the UK adult population (8.1 million people) needed debt advice and a further 24%, or 12.6 million people were in the ‘at risk’ category (Das, 2024)
- In 2021-22, 18% of UK families had no savings at all (Department for Work and Pensions, 2023)
- Inclusive Growth Opportunity: Closing the financial inclusion gap requires a cross-cutting strategy, led by government. Such a strategy can unlock inclusive economic growth, prevent financial distress and reduce costs to the NHS and social services. Moreover, investment in financial inclusion can foster a prosperous financial services ecosystem with opportunities for innovation.
FIC has brought forward key findings from new research it will publish in the Autumn. The work with CHASM will produce a fully up-to-date picture of the extent and nature of financial exclusion in each of the four nations, the most comprehensive since FIC published its inaugural report in 2015.
Read FIC’s paper, Fixing Financial Exclusion across the Four Nations, here.
The paper sent to the parties’ Treasury leads draws on feedback from people with direct, lived experience of financial exclusion in communities across the UK. This will be combined with the most recent data on financial exclusion in the full report in the Autumn.
FIC is seeking commitments from the parties to take decisive action to close the financial inclusion gap. Labour and the Liberal Democrats have committed to a National Financial Inclusion Strategy in their manifestos but given no indication of timings.
Publishing the report, FIC Chairman Chris Pond, commented:
“The economic growth that all the parties are calling for can only be achieved if it draws on the skills, energy and ambitions of all citizens, including the millions who are financially excluded.”
“We are sending a message to each of the parties ahead of 4 July: that the incoming government, whatever its colour, needs to close the financial inclusion gap as a priority. If it doesn’t it will miss an opportunity to unlock inclusive growth”.
“The findings underline the urgent need for a National Financial Inclusion Strategy. That is why we have taken the step of publishing the headlines during the campaign”.
The report argues that financial inclusion underpins the financial resilience of UK households. Without access to appropriate products, consumers already in a cost-of-living crisis face paying a ‘Poverty Premium’. Better, fairer products will mean more money in families’ pockets, less reliance on expensive credit and more money spent in local economies.
Said Chris Pond:
“The alternative is more debt, scams, fraud and illegal money lending. This affects not just individuals but their families too, and it costs the NHS and social care services billions. Prevention is better and cheaper than cure, but government needs to take a lead”.
“The parties’ commitment to a National Strategy is tremendous. What we’re highlighting is the urgency. It is a ‘first 100 days’ task, not sometime in the first term or when time allows. The extent of the problem will be clear when we publish our full report in a few months’ time. A lot of the thinking on the contents of a strategy has been done; we now need government to provide leadership.”
FIC’s full report will be launched in the autumn. Interested parties can register their interest here.
The party’s positions on Financial Inclusion
🗳️ As the UK General Election approaches, we’re pleased to see the major parties have made pledges to improve financial inclusion.
From banning cold calls to supporting banking hubs, here’s a quick roundup of key manifesto promises.#FinancialInclusion #UKElection2024 pic.twitter.com/ekovgp88PH
— Financial Inclusion Commission UK (@UKFinclusion) June 13, 2024

To my knowledge, there have been various Financial Inclusion initiatives over the last 18 years. These have been run by bodies set up by governments. There was so little success with these that a few years ago effort was directed into an exploration of “what works”. Little did and in particular getting the digitally excluded over 65s into IT had no discernible effect on their use of IT for financial services.
Time for some fresh thoughts on the matter?