“It’s what we do, or rather what you do, in the here & now that lays the foundations for long-term sustainable growth and determines how we help people likely to need innovative later life lending in the future.” Chair David Burrowes opens today’s Equity Release Summit. #ERS2024 pic.twitter.com/zcAKM4NXET
— ER Council (@Equity_Council) May 23, 2024
The Equity Release Council’s Summit at Church House in Westminster was a triumph. Packed halls and break outs, feverish excitement in the exhibition halls and a truly extraordinary keynote from Nick Lyons of Phoenix that capped off some excellent sessions.
I can’t remember learning so much in a single day at any conference ever – and I’ve been to a few.
At the top of the show , former Labour pension minister Chris Pond delivered the key message of the day
Chris Pond tells delegates that equity release reaches less than 2% of its available customers #ERS2024 pic.twitter.com/T6q4ZoeC6b
— Henry Tapper (@henryhtapper) May 23, 2024
I spoke on a panel that asked searching questions about what kind of customer engagement insurers were getting.
Packed house at #erc2024 nice to be in Church House #cdc pic.twitter.com/26AI4xJ5KZ
— Henry Tapper (@henryhtapper) May 23, 2024
Sessions I attended on innovation, on the European perspective and on consumer duty added to my understanding of this underserved market.
But my main takeaway was the comment from Nick Lyons at the end of the day that pensions and residential property are the two stores of wealth in the UK we need most to develop.
As we go into a General Election, then the timing of this message could not be more apposite.
And all this – carried out with immense goodwill and the esprit de corps of a professionally run trade body that is a model to many like it. #
He’s Lenny Grabe, I’m Henry Tapper – there’s a comedy duo for you #ERC2024 pic.twitter.com/uzOh86rNSh
— Henry Tapper (@henryhtapper) May 23, 2024
Thanks especially to CEO Jim Boyd for the invitation, Jamie, Sarah, Chris and Michelle on my panel and to Laura Gibson for making this happen. Thanks too to David – ERC’s Chair (pictured above) for making us all so welcome.
It’s not often that a Conference works as well as this did and when it does, it needs to be called out.
