Daily Archives: February 10, 2017

Customer care, how pensions can learn from payroll (and Newcastle!)


Steve Cram – what a guy @Cintrapayroll thx for a great day! pic.twitter.com/MPi7BmmD0x — Pension Plowman (@henryhtapper) February 9, 2017  Cue Cintra Steve Cram, closing the Cintra user event on Thursday, remarked that it was unusual to find every table … Continue reading

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Small employers need a voice in the AE review


Yesterday I reported on the male hegemony of the three chairs of the advisory groups for the Automatic Review. There is a little diversity in the composition of the rest of the group. It’s comforting to see familiar names who … Continue reading

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