Tag Archives: customer service

“Pensions people can trust” – a proper kick in the nuts.


If we could only lift up our eyes from our spreadsheets and do some strategic thinking, we’d be grateful that Labour are trying to clean up our act. Continue reading

Posted in annuity, auto-enrolment, dc pensions, defined aspiration, mallowstreet, pension playpen, pensions, Retail Distribution Review | Tagged , , , , , , , , , , , , | 12 Comments

Whatever happened to “stakeholder economics”?


When Blair swept to power in 1997, Will Hutton‘s vision of a stakeholder economy was central to New Labour‘s vision. While the idealism of those years is now derided, I prefer it to the negativity of today’s commentary. Listening to … Continue reading

Posted in Bankers, corporate governance, Henry Tapper blog, Jersey, pension playpen, pensions, Popcorn Pensions, Retirement | Tagged , , , , , , , , , , , , , | 4 Comments

Mothball NEST till 2017


Should we mothball NEST and brush it off in 2017? Maybe a little drastic but we certainly need to scale back the amount it is spending both in events and it its payroll.
Continue reading

Posted in dc pensions, NEST, pension playpen | Tagged , , , , , , , , , , , , , , , , , , | 5 Comments

NEST LIVE “Their hands in our pockets”


With this phrase Tim Jones, NEST’s CEO and presiding genius thanked his six principal suppliers for funding the drinks reception that concluded proceedings at NEST’s big bash. Freudian slip, deliberate tease or simply a slip of the tongue it initiated … Continue reading

Posted in annuity, corporate governance, customer service, dc pensions, Martin Lewis, NEST, OECD, pension playpen, twitter | Tagged , , , , , , , , , , , , , , , , , , , , , | 7 Comments

Le Pension Crisis est Arrivé


Image via Wikipedia PWC report today that the value of DC pension pots has fallen by 30% in the last three years. This Telegraph article gives the grim details. This is not a paper loss which can be reversed if markets recover, … Continue reading

Posted in annuity, corporate governance, customer service, dc pensions, de-risking, Fiduciary Management, NEST, OECD, pension playpen, Retirement | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , | 7 Comments

Green shield stamps ( how to buy a pension)


Lawrence Churchill of NEST and John Hutton (of the report) spoke eloquently yesterday of the need for people to focus on a desired retirement outcome (for instance;-”I want an income of £15,000 pa”) work out what it takes to get it … Continue reading

Posted in customer service, de-risking, NEST, Retirement, social media | Tagged , , , , , , , , , , , , , , , , , , | 7 Comments

Corporate wraps for the Sunny Uplands ?


Today I’m due to spend all day discovering what the corporate wrap has done for us. Currently I reckon I could sum it up in one word. NOTHING Of course it sounds better with a naughty word but that’ll do. … Continue reading

Posted in corporate governance, customer service, dc pensions, de-risking, pension playpen, Retail Distribution Review, Retirement | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Pension choices for smaller companies


Smaller companies- those with less than 50 employees are the beating heart of Britain’s economy. It is from among their number that the next Virgin or Tesco will come and though many of them will be toast in ten years … Continue reading

Posted in annuity, corporate governance, customer service, dc pensions, de-risking, pension playpen, pensions, Personal Accounts, Retail Distribution Review, Retirement | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | 4 Comments

The Regulator, wisdom and the crowd


The Pension Regulator, it needs be said , did not have a good Professional Pension Show. Things started well enough with a keynote speech that laid out its 2012 agenda Get DB solvent Get DC sorted Get Auto-Enrolment in Simples… And that … Continue reading

Posted in annuity, corporate governance, customer service, dc pensions, de-risking, Fiduciary Management, Liability Driven Investment, NEST | Tagged , , , , , , , , , , , , , , , , , , , , | 4 Comments

It’s the legacy, stupid!


If we really care about retirement outcomes, we have to think about this stuff and the £20bn of unclaimed (orphaned) pensions that are hanging around in the back cupboards of life companies and occupational pension schemes alike. Continue reading

Posted in annuity, corporate governance, customer service, dc pensions, de-risking, Liability Driven Investment, Martin Lewis, pensions, Treasury | Tagged , , , , , , , , , , , , , , , , , , , , , , | 6 Comments