Category Archives: RBS

Hose down RBS and Coutts before you put them on the forecourt.

Posted on March 27, 2012 by

There is a Coutts cash point in my high street – Eton High Street. It charges other bank’s customers for the privilege of using it. You can do that if you have the banking cachet that Coutts believes it has. Most … Continue reading →

Posted in Bankers, Change, corporate governance, customer service, Fred Goodwin, Management, RBS, Retail Distribution Review | Tagged , , , , , , , | 2 Comments

A broken housing market?

Posted on August 30, 2011 by

I have to admit to being baffled this morning by reports that house prices are set to increase by 25% (relative to what?), that rents will soar and that social (council) housing  will become scarcer. Apparently we are building less houses … Continue reading →

Posted in corporate governance, dc pensions, RBS, Retirement | Tagged , , , , , , , , , , , , , , , , , , | 1 Comment

What to do with Fred Goodwin’s refunded pension

Posted on March 9, 2010 by

Of course it’s only been a decade or so since RBS bought Natwest and you can’t expect integrated systems or customer services overnight. So I’m prepared to forgive RBS for forgetting about customer service, after all they are a mighty investment bank and one that as a nation we can all be proud of.
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Posted in Fred Goodwin, RBS | Tagged , , , , , | Leave a comment